Customer Support

We’ve Got Your Back

FN is always here to help you get the most from your firearm. We offer a variety of support services to help you maximize performance and safety, including repair services, manuals, product alerts, and more.

Based on feedback we’ve received from you, we have recently enhanced our Service Portal to improve your overall user experience, streamline the sign-in process, make it easier to log and track a case and more.

Please note, your existing login username and password will stay the same to access your existing profile.

Service Bulletins and Recalls

Notice: FN America Production Facility will be closed 07/01/19 – 07/05/19. Please refrain from shipping your firearm for service between these dates. If shipped during this time frame it is possible the shipping carrier will hold it at their facility or it may be returned as undeliverable. Your patience and consideration is appreciated.

FN M249S® Safety Recall

FN Service Bulletin: FNS Family of Pistols


Purchase Confirmation

Service & Repairs – New and Existing Service Requests

2019 Product Catalog (download)

Owner’s Manuals


Discontinued Products